Covid-19 : Our Covid measures in our offices

As a result of the national lockdown announced by the government, we have made the decision to close our offices to the public. However, we are committed to provide our services, which is why our entire team remains fully available and active.

In order to maintain the progress of your rental and transaction projects,
we ensure

• mobile switchboard
• email management.

At the usual opening hours: 9h-12h and 14h-18h from Monday to Friday.

In this particular period, do not forget that the agency remains at your
disposal to advise you and to answer your requests concerning the management of your files. And to give you some informations about the current events of the resort.

Do not hesitate to contact us at +33.(0)4.50.79.65.80 or by email at : info@agence-lacentrale.com

Take care of you and your loved ones.

With all our support,

The team of La Centrale Agency

Sales department

In spite of the confinement, we want to allow the continuity of our service in the best conditions.

• Advices of purchase or sale according to the progress and the situation of the market of the station
• Taking of money orders at home or electronically
• Marketing and follow-up of your files
• Preparation of your administrative files
• Estimation of your property by videoconference or remotely
• Virtual tours, at your convenience, in LiveVisit
• Photo and video reports
• Notarial signatures within the office or electronically

Rental department

The station’s news

Currently, no one governmental/regional/local decisions have been made regarding the postponement of the opening date of the station or its closure.

The station remains open and is making every effort to welcome you as of December 12, 2020. To discover the news of the resort and the ski lifts in real time, click on the following link of the Tourist Office of Les Gets :

Covid-19 : the resort of Les Gets is committed to your safety

Files management

Is it still possible to make a reservation for the winter season 2021 from your website or live?

Yes. Our various supports – our website, our standard and our mailboxes are always active. You can still make a reservation for this winter without any problem.

How can we contact you if we need to?

The Agency continues its activity but is closed to the public.

You can thus join us by e-mail or telephone during our opening hours, Monday to Friday from 9am to 12pm and from 2pm to 6pm. Attention, in period of confinement, we are closed on Saturdays.

If I wish to subscribe to a linen, cleaning, ski pass option, can I make a request or do I have to wait?

Nothing changes in the management of your file. Thus, all the options proposed in our contracts are available. You can now take advantage of them and make a reservation.

Concerning the ‘special ski’ options – ski passes, ski lessons – our partners have adapted. You can order your ski passes and lessons when you make your reservation. You will then benefit from a 5% discount.

To find out about the measures taken by our partners and their cancellation conditions, click on the following links:

Ski passes : https://pass.lesgets.com/informations-covid-19
Ski lessons: https://www.esf-lesgets.com/cgv

You will benefit from a discount for the rental of your sports equipment with our partner “Les Perrières Ski”.

Our repayment conditions * excluding administrative fees*.

If I am reconfined in my area or limited by my travels, will I be reimbursed?

Yes, the agency takes care of the reimbursement of your vacation in case of government restrictions against the Covid-19, without the need to subscribe to our cancellation insurance.

Government restrictions giving right to a refund :

• Total or partial containment of the country concerning your place of residence.
• Travel restrictions that prevent you from entering the resort.
• Total closure of the resort of Les Gets and the ski lifts.
• Non-essential travel bans due to Covid-19.

If I am sick/contact Covid – 19, will I be reimbursed?

The agency does not take in charge the reimbursement of your vacation due to illness or contact case of covid-19. To be assured of a refund in these cases, you will have to subscribe to our cancellation insurance. The conditions and the subscription form of our insurance are attached at the time of the sending of your rental contract, by e-mail.

I live abroad and come on vacation to your home, am I subject to government restrictions in your country or mine?

Foreign holidaymakers are subject to the same cancellation conditions as holidaymakers from France. Foreign vacationers are subject to French government restrictions.

• Border closure by the French government due to COVID 19.

I am eligible for a refund of my rental for one of the reasons listed above, what is the procedure?

Any request for cancellation must be notified in writing and no later than 5 days from the government decision taken by the country of origin. In case of cancellation, the administrative fees, the amount of the cancellation insurance (if membership is taken out) and all flat-rate charges and services consumed will be due to La Centrale Agency.